Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Query regarding Hotspot

Hi Team,

 

We have configured the Hotspot in SFOSv16 and I am successfully getting authenticated with the appliance.

Is there anywhere I can see the logs for the Hotspot authentication or Data usage of that system from which I have been authenticated?

Response regarding this will be appreciated.

 

Thanks and Regards,

Harsh Dadhania



This thread was automatically locked due to age.
Parents
  • Harsh,

    you can see the Hotspot Authentication under the Authentications logs while the data usage you should refer to Reports.

    Let us know what you are looking for and what you have find already.

    Thanks

  • Hi lferrara,

     

    We have checked all the logs on the UI of the appliance and have not found any logs regarding this and when entering any wrong voucher code for the hotspot, we are still not getting any logs in the Shell as well.

     

    When entering the correct code, we are just getting the below logs but wondering that the below logs are relevant or not.

    ==> syslog.log <==
    Jan 10 18:05:55 (none) user.info kernel: [337782.058550] USER ID copy: 0USER ID copy1: 1
    Jan 10 18:05:55 (none) user.info kernel: [338848.565897] USER ID: 1USER ID copy: 1

     

    With regards to the Data usage, we will be getting that on the user portal of the Administrative user that we have selected while configuring the Hotspot.

     

    Harsh Dadhania

    Sophos Certified XG Support Certified

    Sophos Technical Support

  • Hi Harsh,

    Which type of HotSpot type have you configured? 

    Thanks

  • HI  Harsh , 

    Welcome to community . As for the Vouchers reports , You would need to first add your username account as a administrator account to manage and view the Vouchers.  Now you may check the usage under your user portal and check the details of the vouchers used and not used. This would not show which system have used the voucher , after a configuration a Rule shall be created for Hotspot , you may go to reports > RULE ID . This will show all the host address which have connected to your network , this will not show which voucher the system have used . But you may get a general infomation of a system usage when you click on any of the host address traversing through the rule . 

  • Hi Aditya,

     

    Thanks a lot for the reply. My query is that will we be getting any logs on the appliance itself likewise we are getting the same on the user portal ?

     

Reply Children