The Sophos Transparent Authentication Suite service terminated unexpectedly

Question

Hi! 
 We have three 2012R2 DCs running STAS and periodically, once in 2-3 days we get this message in the System log and the agent crashes and needs to be restarted manually. Is there any solution for that? Update for STAS maybe? Anything???

sachingurung · Answer

Hi Americo, 
 Is this error with a fresh installation or older and what is the version of STAS? 
 Verify the event logs on server: 
 Right Click on Computer -> Manage 
 This would open Computer management window, and in that, navigate to Computer Management (Local) -> System Tools -> Event Viewer -> Windows Logs -> Application. 
 Verify the STAS error event messages or any other associated error events. The error should not come in normal operation but if some assemblies are missing or some corrupt files are present, probably that would trigger these messages. In such case, run CCleaner in the server/system to resolve the issue. 
 Hope that helps.