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in one country only clients can't connect to SSL VPN

in one country only, Egypt, all my clients can't connect to SSL VPN, any one help please 

 

Tue Dec 27 06:53:57 2016 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jun 14 2016
Tue Dec 27 06:53:57 2016 library versions: OpenSSL 1.0.1t 3 May 2016, LZO 2.09
Tue Dec 27 06:53:57 2016 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25342
Tue Dec 27 06:53:57 2016 Need hold release from management interface, waiting...
Tue Dec 27 06:53:57 2016 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25342
Tue Dec 27 06:53:58 2016 MANAGEMENT: CMD 'state on'
Tue Dec 27 06:53:58 2016 MANAGEMENT: CMD 'log all on'
Tue Dec 27 06:53:58 2016 MANAGEMENT: CMD 'hold off'
Tue Dec 27 06:53:58 2016 MANAGEMENT: CMD 'hold release'
Tue Dec 27 06:54:05 2016 MANAGEMENT: CMD 'username "Auth" "khaled"'
Tue Dec 27 06:54:05 2016 MANAGEMENT: CMD 'password [...]'
Tue Dec 27 06:54:05 2016 Socket Buffers: R=[8192->8192] S=[8192->8192]
Tue Dec 27 06:54:05 2016 Attempting to establish TCP connection with [AF_INET]X.X.X.X:8443 [nonblock]
Tue Dec 27 06:54:05 2016 MANAGEMENT: >STATE:1482814445,TCP_CONNECT,,,,,,
Tue Dec 27 06:54:06 2016 TCP connection established with [AF_INET]X.X.X.X:8443
Tue Dec 27 06:54:06 2016 TCPv4_CLIENT link local: [undef]
Tue Dec 27 06:54:06 2016 TCPv4_CLIENT link remote: [AF_INET]X.X.X.X:8443
Tue Dec 27 06:54:06 2016 MANAGEMENT: >STATE:1482814446,WAIT,,,,,,
Tue Dec 27 06:54:06 2016 MANAGEMENT: >STATE:1482814446,AUTH,,,,,,
Tue Dec 27 06:54:06 2016 TLS: Initial packet from [AF_INET]X.X.X.X:8443, sid=e02ed3c1 0a339b90
Tue Dec 27 06:54:06 2016 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Tue Dec 27 06:54:07 2016 Connection reset, restarting [-1]
Tue Dec 27 06:54:07 2016 SIGUSR1[soft,connection-reset] received, process restarting
Tue Dec 27 06:54:07 2016 MANAGEMENT: >STATE:1482814447,RECONNECTING,connection-reset,,,,,
Tue Dec 27 06:54:07 2016 Restart pause, 5 second(s)
Tue Dec 27 06:54:12 2016 Socket Buffers: R=[8192->8192] S=[8192->8192]
Tue Dec 27 06:54:12 2016 Attempting to establish TCP connection with [AF_INET]192.168.3.1:8443 [nonblock]
Tue Dec 27 06:54:12 2016 MANAGEMENT: >STATE:1482814452,TCP_CONNECT,,,,,,
Tue Dec 27 06:54:22 2016 TCP: connect to [AF_INET]192.168.3.1:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Tue Dec 27 06:54:22 2016 SIGUSR1[soft,init_instance] received, process restarting
Tue Dec 27 06:54:22 2016 MANAGEMENT: >STATE:1482814462,RECONNECTING,init_instance,,,,,
Tue Dec 27 06:54:22 2016 Restart pause, 5 second(s)
Tue Dec 27 06:54:27 2016 Socket Buffers: R=[8192->8192] S=[8192->8192]
Tue Dec 27 06:54:27 2016 Attempting to establish TCP connection with [AF_INET]10.10.10.1:8443 [nonblock]
Tue Dec 27 06:54:27 2016 MANAGEMENT: >STATE:1482814467,TCP_CONNECT,,,,,,



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Parents
  • Can you check there is no country block enabled? You might be blocking Egypt.

    You can also try telneting to the SSLVPN port to see if it is responding. If not in your case (everyone can connect except Egypt) the ISP may be blocking the port

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  • Can you check there is no country block enabled? You might be blocking Egypt.

    You can also try telneting to the SSLVPN port to see if it is responding. If not in your case (everyone can connect except Egypt) the ISP may be blocking the port

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