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Web category allways identified as: none

wuzuge

Dear community,

 

since yesterday all visited web categories are specified as: none

So no web filter rule will hit anymore.

 

Thanks for any recommendations.



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Parents
  • 0

    Hi,

    I think your Web Proxy is not able to connect to the WING servers. Take SSH to XG and go to option 5.Device Management> 3. Advance Shell and execute,

    cd /log

    cat WINGc.log (post the logs)

    Then, restart web proxy from sysem services> services> Web proxy- restart.

    Thanks

  • 0 in reply to sachingurung

    Hi,

     

    here is the log

    Dec 23 10:14:21.253024 [MSG] tlv_get_version: version -> len:'8' val:'0.0.1.56'                     
                                                                                                        
    ratios: resp/req: '-nan' wreq/req: '-nan' uncat/req: '-nan'                                         
    Local stats: req: '0' resp: '0' pend: '0'                                                           
    WINGs stats: req: '0' resp: '0' wlr: '0' pend: '0'                                                  
    Matches: cat: '0' uncat: '0' none: '0' redirect '0'                                                 
    Warn: crnch: '0' rtbld: '0' cbd: '0' cdd: '0' ncd: '0 perr: '0' uerr: '0' nrgs: '0', Bswp '0'       
    Load: ctx: '343404' crx: '97' stx: '1846' srx: '3913'  reqs: '0' rsps: '0' lat: '0' ('0'/'0') last_r
    : '0'                                                                                               
    Cache: n(%f:'0.00') cch_sz: '0' cch_resp: '0' nTlds: '278' nUrls:'0' nCats: '90' nAppcats: '22' nApp
    s: '2858' cch_part: '0'                                                                             
    udp: req: '0' resp: '0' late_reply:'0'                                                              
    Conn: s_ip: '52.28.130.115' s_port: '443'                                                           
    Conn: s_fd: '9' s_state: 'READY' Connection:'TCP'                                                   
    Dec 23 12:05:00.469340 [MSG] Terminating fd '12'                                                    
    Dec 23 12:05:00.469442 [MSG] event_processor() fd '12', something wrong in reader..                 
    Dec 23 12:05:00.469479 [MSG] Terminating fd '10'                                                    
    Dec 23 12:05:00.469520 [MSG] event_processor() fd '10', something wrong in reader..                 
    Dec 23 12:05:00.469560 [MSG] Terminating fd '11'                                                    
    Dec 23 12:05:00.469599 [MSG] event_processor() fd '11', something wrong in reader..                 
    Dec 23 12:05:00.469707 [MSG] Terminating fd '13'                                                    
    Dec 23 12:05:00.469751 [MSG] event_processor() fd '13', something wrong in reader..                 
    Dec 23 12:05:02.791983 [MSG] accept_traveller() client 10 connected.                                
    Dec 23 12:05:02.792082 [MSG] accept_traveller() client 10 accepted..                                
    Dec 23 12:05:02.792127 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:02.792170 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_cfg';             
    Dec 23 12:05:02.802593 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:02.802676 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:02.802713 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:02.803228 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:12.876599 [MSG] Terminating fd '10'                                                    
    Dec 23 12:05:12.876711 [MSG] event_processor() fd '10', something wrong in reader..                 
    Dec 23 12:05:15.330060 [MSG] accept_traveller() client 10 connected.                                
    Dec 23 12:05:15.330157 [MSG] accept_traveller() client 10 accepted..                                
    Dec 23 12:05:15.330196 [MSG] accept_traveller() client 11 connected.                                
    Dec 23 12:05:15.330233 [MSG] accept_traveller() client 11 accepted..                                
    Dec 23 12:05:15.330273 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:15.330316 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_2';               
    Dec 23 12:05:15.341044 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.341123 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.341160 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.341670 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.341793 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_0';               
    Dec 23 12:05:15.352284 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.352365 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.352402 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.352979 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.353129 [MSG] accept_traveller() client 12 connected.                                
    Dec 23 12:05:15.353176 [MSG] accept_traveller() client 12 accepted..                                
    Dec 23 12:05:15.353212 [MSG] accept_traveller() client 13 connected.                                
    Dec 23 12:05:15.353250 [MSG] accept_traveller() client 13 accepted..                                
    Dec 23 12:05:15.353287 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:15.353331 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_1';               
    Dec 23 12:05:15.363519 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.363595 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.363630 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.364177 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.364304 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_3';               
    Dec 23 12:05:15.374707 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.374786 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.374822 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.375398 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    SFVH_SO01_SFOS 16.01.2# 
Reply
  • 0 in reply to sachingurung

    Hi,

     

    here is the log

    Dec 23 10:14:21.253024 [MSG] tlv_get_version: version -> len:'8' val:'0.0.1.56'                     
                                                                                                        
    ratios: resp/req: '-nan' wreq/req: '-nan' uncat/req: '-nan'                                         
    Local stats: req: '0' resp: '0' pend: '0'                                                           
    WINGs stats: req: '0' resp: '0' wlr: '0' pend: '0'                                                  
    Matches: cat: '0' uncat: '0' none: '0' redirect '0'                                                 
    Warn: crnch: '0' rtbld: '0' cbd: '0' cdd: '0' ncd: '0 perr: '0' uerr: '0' nrgs: '0', Bswp '0'       
    Load: ctx: '343404' crx: '97' stx: '1846' srx: '3913'  reqs: '0' rsps: '0' lat: '0' ('0'/'0') last_r
    : '0'                                                                                               
    Cache: n(%f:'0.00') cch_sz: '0' cch_resp: '0' nTlds: '278' nUrls:'0' nCats: '90' nAppcats: '22' nApp
    s: '2858' cch_part: '0'                                                                             
    udp: req: '0' resp: '0' late_reply:'0'                                                              
    Conn: s_ip: '52.28.130.115' s_port: '443'                                                           
    Conn: s_fd: '9' s_state: 'READY' Connection:'TCP'                                                   
    Dec 23 12:05:00.469340 [MSG] Terminating fd '12'                                                    
    Dec 23 12:05:00.469442 [MSG] event_processor() fd '12', something wrong in reader..                 
    Dec 23 12:05:00.469479 [MSG] Terminating fd '10'                                                    
    Dec 23 12:05:00.469520 [MSG] event_processor() fd '10', something wrong in reader..                 
    Dec 23 12:05:00.469560 [MSG] Terminating fd '11'                                                    
    Dec 23 12:05:00.469599 [MSG] event_processor() fd '11', something wrong in reader..                 
    Dec 23 12:05:00.469707 [MSG] Terminating fd '13'                                                    
    Dec 23 12:05:00.469751 [MSG] event_processor() fd '13', something wrong in reader..                 
    Dec 23 12:05:02.791983 [MSG] accept_traveller() client 10 connected.                                
    Dec 23 12:05:02.792082 [MSG] accept_traveller() client 10 accepted..                                
    Dec 23 12:05:02.792127 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:02.792170 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_cfg';             
    Dec 23 12:05:02.802593 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:02.802676 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:02.802713 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:02.803228 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:12.876599 [MSG] Terminating fd '10'                                                    
    Dec 23 12:05:12.876711 [MSG] event_processor() fd '10', something wrong in reader..                 
    Dec 23 12:05:15.330060 [MSG] accept_traveller() client 10 connected.                                
    Dec 23 12:05:15.330157 [MSG] accept_traveller() client 10 accepted..                                
    Dec 23 12:05:15.330196 [MSG] accept_traveller() client 11 connected.                                
    Dec 23 12:05:15.330233 [MSG] accept_traveller() client 11 accepted..                                
    Dec 23 12:05:15.330273 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:15.330316 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_2';               
    Dec 23 12:05:15.341044 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.341123 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.341160 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.341670 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.341793 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_0';               
    Dec 23 12:05:15.352284 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.352365 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.352402 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.352979 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.353129 [MSG] accept_traveller() client 12 connected.                                
    Dec 23 12:05:15.353176 [MSG] accept_traveller() client 12 accepted..                                
    Dec 23 12:05:15.353212 [MSG] accept_traveller() client 13 connected.                                
    Dec 23 12:05:15.353250 [MSG] accept_traveller() client 13 accepted..                                
    Dec 23 12:05:15.353287 [MSG] accept_traveller() client -1 connected.                                
    Dec 23 12:05:15.353331 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_1';               
    Dec 23 12:05:15.363519 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.363595 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.363630 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.364177 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    Dec 23 12:05:15.364304 [MSG] parse_traveller() WINGc client: ver '1' 'awarrenhttp_3';               
    Dec 23 12:05:15.374707 [MSG] prepare_catinfo() DEFAULT LENGTH '1723' MAXCAT '1024'                  
    Dec 23 12:05:15.374786 [MSG] prepare_catinfo() CUSTOM LENGTH '48' MAXCAT '1029'                     
    Dec 23 12:05:15.374822 [MSG] prepare_catinfo() APPCAT LENGTH '394' MAXCAT '25'                      
    Dec 23 12:05:15.375398 [MSG] prepare_catinfo() APP LENGTH '586' MAXCAT '3075'                       
    SFVH_SO01_SFOS 16.01.2# 
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