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Email protect - Notify Sender doesn't work...

ShunzeLee

Dear All,

In the Email protect, I have check the "Notify Sender" option on "default-smtp-av" police, but the sender can't get any notice mail?

I have set the action of Receiver as "Don't Deliver" as mentioned on Help guide,

but this didn't work!

Email would be block, and no any notice mail back to sender. 

 

Action (Available only if Scanning is enabled)
Enable action to be taken on the mails received, from the available options:
 Quarantine: If enabled, copies the Email to the quarantine file list. Email is either delivered to recipient or dropped, as per configured Recipient Action.You can view the Email details like sender and receiver of the Email in the Quarantine. Administrator can access the Quarantine from Email > SMTP Quarantine while user can access from their respective User Portal.
 Notify Sender: If enabled, the original message is withheld by the Device and a notification is sent to the sender informing that the Email was infected. The sender will receive the notification only if the Receiver Action is configured as Don't Deliver


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