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How do I set or change the email address used in bounce backs?

I'm using Sophos XG v16 and I have just configured the email spam filter to work as a transparent proxy.
Everything works great, apart from when it rejects an email.
The system sends the rejection email to the sender as it should, however it doesn't have an email address when sending.
As a result, most spam filters will quarantine the bounce back email.
Any ideas as to how I can get this resolved?
Thanks in advance!

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0 lferrara over 8 years ago

John,

Did you configure the email settings under Administration > notification settings?

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0 John Humphries over 8 years ago in reply to lferrara

I have configured the notification settings and that works as expected - but still when a bounce back rejection message is sent, it is sent without an email address.
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0 lferrara over 8 years ago in reply to John Humphries

Thanks for your feedback. It should be somewhere else (inside a file) and form GUI is not configurable.

Let's wait for an official answer from Aditya Patel or sachingurung

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0 lferrara over 8 years ago in reply to John Humphries

Thanks for your feedback. It should be somewhere else (inside a file) and form GUI is not configurable.

Let's wait for an official answer from Aditya Patel or sachingurung

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