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Slow websites turns out IPS drops

Since moving from UTM noticed pages either loaded slowly or not at all. Just noticed drops in IPS logs. I tried to allow the signature but seems I need to allow or disable all within the group and not individual ones. Any ideas on when it will be fixed? Thanks


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  • I am out at present so will need to share the logs tom. Mainly BBC sports main link fails (intermittent) and any bbc site which has a video on it fails to load. Thanks
  • see  below some of the logs which happens mainly when trying to video on bbc via the iPhone or going to main bbc sports site.

     

    2016-12-07 22:00:01
    Signatures
    Drop
    -
    205.185.208.154 :TCP(80)
    192.168.0.236 :TCP(56304)
    1140311081
    Microsoft Windows DirectShow JPEG Double Free
    Operating System and Services
    Windows
    Client
    8
    07002
    Open PCAP
    2016-12-07 20:53:45
    Signatures
    Detect
    -
    173.194.3.110 :TCP(443)
    172.16.0.202 :TCP(60821)
    2601617
    SSL Request Export Ciphersuite Detection
    Browsers
    BSD,Linux,Mac,Solaris,Unix,Windows
    Client,Server
    8
    07001
    Open PCAP
    2016-12-07 20:49:20
    Signatures
    Detect
    -
    173.194.20.230 :TCP(443)
    172.16.0.202 :TCP(60677)
    2601617
    SSL Request Export Ciphersuite Detection
    Browsers
    BSD,Linux,Mac,Solaris,Unix,Windows
    Client,Server
    8
    07001
    Open PCAP
    2016-12-07 19:20:38
    Signatures
    Detect
    -
    209.85.230.25 :TCP(443)
    172.16.0.202 :TCP(60297)
    2601627
    SSL Request Export Ciphersuite Detection
    Browsers
    Windows
    Client,Server
    8
    07001
    Open PCAP
    2016-12-07 16:37:33
    Signatures
    Drop
    -
    23.67.146.178 :TCP(80)
    192.168.0.236 :TCP(55216)
    7000176
    Microsoft Internet Explorer and Edge CVE-2016-0157 Memory Corruption Vulnerability
    Browsers
    Windows
    Client
    8
    07002
    Open PCAP
    2016-12-07 16:30:31
    Signatures
    Drop
    -
    23.67.146.178 :TCP(80)
    192.168.0.236 :TCP(55084)
    7000176
    Microsoft Internet Explorer and Edge CVE-2016-0157 Memory Corruption Vulnerability
    Browsers
    Windows
    Client
    8
    07002
    Open PCAP
    2016-12-07 16:30:17
    Signatures
    Drop
    -
    23.67.146.178 :TCP(80)
    192:TCP(55060)
    7000176
    Microsoft Internet Explorer and Edge CVE-2016-0157 Memory Corruption Vulnerability
    Browsers
    Windows
    Client
    8
    07002
    Open PCAP
    2016-12-07 16:28:38
    Signatures
    Drop
    -
    23.67.146.178 :TCP(80)
    192.168.0.236 :TCP(55025)
    7000176
    Microsoft Internet Explorer and Edge CVE-2016-0157 Memory Corruption Vulnerability
    Browsers
    Windows
    Client
    8
    07002
    Open PCAP

  • Hi all Any ideas how to resolve this issue? I wouldn't want to turn off IPS or be forced to go back to UTM. Is there a way to allow just one signature from a group as currently I can't do that as it is impacting the whole group. Thanks
  • Kuna,

    send me a PM and I will try to help you.

    Regards,

    Luk

  • Kuna,

    as I explained XG uses snort as IPS which is a signature based so false-positive and false-negative can occur.

    We cannot edit LAN to WAN IPS policy, so creating a clone of it did the trick. Inside the new ips policy, you can add at the top signatures that can be bypassed.

    Regards,

  • Thanks Luk once again. I appreciate all the help you gave this evening and showing me on how I could bypass the individual signatures without impacting the other signatures in the group.