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Not working auto-renew at DHCP

In a test lab, I was trying change ISP (Disconnect ISP1 cable and connect ISP2 cable).

It does not working. XG Firewall does not receive new IP. Need a manual edit for interface.

Why don't you to provide automatic renew?

test ver. is XG Firewall 16.01.1



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  • I was case open. But they didn't help. I was requested remote session. but they broken appointment, passed session.

    Currently This problem make many critical situation for sales. I hope Please just to test Sophos engineer self this problem

    1. connect to DHCP line for WAN
    2. remove to DHCP line for WAN
    3. check route and communicate

    Simple, isn't it?

    XG Firewall can't recognize and update interface at HW Appliance. 

    Thanks.

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