Dear Sir,
After upgrade to V16, XG can't block Line Messenger.
Although it shows block log on XG, but user can use Line as usually...

When I roll back V15, it works perfect.
Anyone know how to fix it?
This thread was automatically locked due to age.
After I open case with Sophos, they identified it is an open issue which will be resolved in upcoming firmware release.
Before the next release version, users can block Line with deny TOR proxy and Line application.
Or block the Line's IPs to deny traffic.
Hi ShunzeLee,
I would test the policy from my end and get back to you .
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hi ShunzeLee,
I would test the policy from my end and get back to you .
Regards,
Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.