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Bug in V16 GA wifi reported during V16 beta not fixed (AP55 5ghz)

rfcat_vk

During the last beta release I reported a bug with the AP55 5ghz band.

I was able to test this for the short time I had an internet connection. Local telco has removed my connections again.

I am not able to locate my original post, but basically the auto channel assignment disables the 5ghz wifi until you disable and re-enable the auto feature with time slots. This then disables all wifi access for about 5 minutes while the XG reconfigures all bands even though you only change one band.



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  • 0 in reply to Aditya Patel

    Hi Aditya,

    no bug reference or report, I am a home user. This is not related to the 6mb/s issue.

    Initially after the upgrade using the last two XG firmware releases the 5hghz channel is not available until to you disable then re-enable the auto channel time based scanning. After you do this all wifi connections are dropped on both 2.4 and 5ghz.

    I am unable to provide access to my XG at this stage, the internet connection is broken again.

    Edited, corrected grammar.

    XG115W - v19.5.1 mr-1 - Home

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  • 0 in reply to rfcat_vk

    HI rfcat_vk, 

    Thank you for the info , Let me check and get back to you. 

    Thanks and Regards

    Aditya PAtel

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Aditya Patel

    Hi , 

    Seems you have experienced the issue with BUG ID NC-12265  which is related to an issue of SSID stops broadcasting when Time based scan is enabled.  This issue is resolved with version 16 Beta 5 launched last month .  

    Please check the version info and let us know if you are still facing the issue . 

    Thanks and Regards

    Aditya Patel 

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • 0 in reply to Aditya Patel

    I installed 109 when the incident re-occurred. I think I had installed 16 b5 before I went on holidays.

    I will check version numbers tonight.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Unable to tell the version number that is in operation, though I am sure it is 109.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    latest version of XG installed today and the 5ghz channels came back online after the restart without fiddling with the AP settings.

    One bug down.

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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