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Wireless network will not allow re-connects after a day or so.

Holli Davidson

Initially the WiFi network works properly in all ways. My problem is this: wireless devices are not able to connect after about a 24 hour period. I have setup multiple Sophos XG routers with WAPs and built-in WiFi but this one is giving me grief.

I have an XG125W. I have deleted and rebuilt the wifi network, zone, dhcp, and policies multiple times.

If devices never leave the wifi they stay connected and pass traffic and the SSID is still being broadcast after 24 hours. It just won't allow new connections.

Turning the Wireles Network off and back on fixes the issue for the day but it just resets the situation. DHCP isn't running out of addresses and increasing the lease time doesn't have any effect.

I have 2 wireless networks (a private and guest) and this happens with both of them.

 

What am I missing? Does anyone have any ideas or suggestions?

 

Thank you for your time and help.

 

Mark



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  • 0

    I am having this exact issue on an XG125W.  I setup the wireless and just as Mark has explained, clients can connect and then a day or so later connections are not successful.  Restarting will fix the issue, but it re-occurs within a day or so.  Any update to this thread?  

     

    Jeremy

  • 0 in reply to Jeremy Davenport

    Jeremy, someone else may be able to help, but my issue was never resolved. I ended up just disabling the built-in WiFi and using only external Sophos WAPs. All of the external ones work great, with no issues, but you can't configure the built-in the same as the external anyway.  In the future I'll just order the non-WiFi models and use external WAPs only. Sorry I can't be of more help, but this is what I ended up doing.

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  • 0 in reply to Jeremy Davenport

    Jeremy, someone else may be able to help, but my issue was never resolved. I ended up just disabling the built-in WiFi and using only external Sophos WAPs. All of the external ones work great, with no issues, but you can't configure the built-in the same as the external anyway.  In the future I'll just order the non-WiFi models and use external WAPs only. Sorry I can't be of more help, but this is what I ended up doing.

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