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Wireless network will not allow re-connects after a day or so.

Holli Davidson

Initially the WiFi network works properly in all ways. My problem is this: wireless devices are not able to connect after about a 24 hour period. I have setup multiple Sophos XG routers with WAPs and built-in WiFi but this one is giving me grief.

I have an XG125W. I have deleted and rebuilt the wifi network, zone, dhcp, and policies multiple times.

If devices never leave the wifi they stay connected and pass traffic and the SSID is still being broadcast after 24 hours. It just won't allow new connections.

Turning the Wireles Network off and back on fixes the issue for the day but it just resets the situation. DHCP isn't running out of addresses and increasing the lease time doesn't have any effect.

I have 2 wireless networks (a private and guest) and this happens with both of them.

 

What am I missing? Does anyone have any ideas or suggestions?

 

Thank you for your time and help.

 

Mark



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    I'm having the same issue with my new XG135W; after the initial setup of the internal WAP (I configured private and guest networks), I was able to connect to both networks and setup a few of my user's devices to connect to each network for testing. Everything worked fine at first. The next day no one was able to connect to either wifi network and I'm not even seeing the guest network SSID anymore when I scan. I see the private network, but can't connect to it. If I turn wireless off/on it will start working again, but that's not a fix. I do have a ticket open with support, but no help there yet. Any one else able to resolve this?

    Thanks,
    Dan

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    I'm having the same issue with my new XG135W; after the initial setup of the internal WAP (I configured private and guest networks), I was able to connect to both networks and setup a few of my user's devices to connect to each network for testing. Everything worked fine at first. The next day no one was able to connect to either wifi network and I'm not even seeing the guest network SSID anymore when I scan. I see the private network, but can't connect to it. If I turn wireless off/on it will start working again, but that's not a fix. I do have a ticket open with support, but no help there yet. Any one else able to resolve this?

    Thanks,
    Dan

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