XG installation on HP MicroServer

Kieran,

have a look at the following threads:

https://community.sophos.com/products/xg-firewall/f/sophos-xg-firewall-general-discussion/75623/no-bootable-medium-after-setup---weird-non-existent-disk-layout/291011#291011

https://community.sophos.com/products/xg-firewall/f/initial-setup/74568/non-system-disk-following-install-on-microserver-gen8/288769#288769

Hi,

I already saw those posts however they aren't of any help. I don't understand why this isn't working; I thought it could be a storage controller compatibility issue however when connecting a drive to the optical disk port which uses the intel controller the issue persists

thanks 

Hi,

I already saw those posts however they aren't of any help. I don't understand why this isn't working; I thought it could be a storage controller compatibility issue however when connecting a drive to the optical disk port which uses the intel controller the issue persists

thanks 

What is you BIOS settings regarding RAID/Disks?

Are you using SW RAID, SATA AHCI ?

I've tried AHCI, SW RAID and Legacy Mode (IDE) all result in the same error

I had the same issue on a HP DL 380e G8 where the OS did not have the proper drivers. Disabling the ob-board controller did the trick.

See the following guide:

http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=7399514&docLocale=en_US&docId=mmr_sf-EN_US000006560

I disabled the controller however the issue persists

Thanks

Install a Linux os disto to check that Linux boots correctly.

If the answer is yes, XG does not include your sata controllers drivers.

Centos installed without out issue. I've now tried three different controllers (Intel, Marvell and HP) and experience the same issue no matter what controller I use

So I think that XG does not include your SATA/SAS controllers.

Isn't that unlikely as i'm experiencing the same issue with 3 different controllers of different brands

Hi Kieran,

I agree that it is very unlikely but not impossible, just as a test could you try installing UTMv9 on your microserver?

If that doesn't work either then it can point us in a definitive hardware conflict, if it does work then there is a high degree of possibility that there are missing drivers but maybe not to do with your SATA/SAS controllers. It's shaky at the moment, but anything UTMv9 can install to, the XG should be able to as well.

You can download and install UTMv9 from https://www.sophos.com/en-us/support/utm-downloads.aspx

Looking forward to hearing what happens with this test!

Emile

Hi,

UTM9 works absolutely fine I've been running it for months with no issue

Thanks