We have a VPN tunnel configured to pass our labs through to a lab company, the tunnel is bidirectional. It's purpose is to go from one host to our one host and back. It is set up with NATing as well.
I believe the tunnel is set up correctly and it is supposed to only communicate back to our Database/DC at 192.168.1.5
We have a terminal server at 192.168.1.2, which most of the user on the internal LAN network remote into to do work in the applications.
We have configured Remote Access SSL through the VPN client for our staff to work from home, in which they connect to the VPN, then RDP into the terminal server (.2). I also have Team Viewer set up on the Terminal server/Database(dc)/XRAY/a few other computers.
The tunnel is fine but during the day, when labs pass through, all of a sudden connectivity for anyone on the Remote Access is lost to the terminal server. I also lose all my team viewer hosts, except the database server. Users can also RDP to the database server while in the VPN client, but you can't even ping the terminal server. Internally (behind the LAN), everything is working fine and no one notices anything. Outside of the internal network, everyone gets disconnected.
I am not sure if this is a tunneling issue or a firewall policy issue, could someone assist me please?
I should also add that connectivity is down permanently, until I bounce the tunnel.
Thank you!
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