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I can't Access my Sophos Cloud Account

Hello,

my case its very critical and Sophos support couldn't help, my case is I cant Access my cloud account for more than 6 days and the support not helpfull at all even the local support they are acting like its not a critical issue at all, and this is not acceptable at all from Security Company they informed me there is a backend issue from them side and until now there is no real action take about this case so any one can help if he face the same issue? what can I do with the support to understand this is a very critical issue.

 

Best Regards, 



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