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SSL VPN: Could not generate config file. Please contact your Administrator.

Ludwig Deyerling

Hello,

I configured a SSL VPN on my XG, but when I login to the User Portal I get the following error: Could not generate config file. Please contact your Administrator.

This is when I download the Config File for other devices (in my case a Mac OSX).

I'm on the newest firmware.

 

How can I fix this?

Thank you.



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  • +1

    Hi,

    I am successfully able to download the config file on my MAC-Book. Try to download the file from a different browser.

    If that doesn't work, try restarting the GUI services. Take SSH to XG and go to Advance Shell. Execute, service tomcat:restart -ds nosync

    Hope that helps.

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  • +1

    Hi,

    I am successfully able to download the config file on my MAC-Book. Try to download the file from a different browser.

    If that doesn't work, try restarting the GUI services. Take SSH to XG and go to Advance Shell. Execute, service tomcat:restart -ds nosync

    Hope that helps.

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