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Youtube and ADS - Sometimes they are not blocked

Coming from UTM, I never had issue on youtube ADS. Since v15 if you listen to a playlist or you watch multiple videos inside youtube website, ads appear sometimes.

In my web filter policy, of course, ADS are blocked (I hate them).

Anyone is experiencing this issue/behaviour?

Thanks



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Parents
  • Hi Luk,

    Just to confirm are you using Decrypt and Scan HTTPS?

    Emile

  • Thanks Emile. I was not using HTTPS scanning on UTM and even on XG. I reinstalled UTM on a VM and youtube ads never appear while using XG, sometimes they come out.

    Really sad!

  • BillyBob is right. Many things are missing on this product but the basic is one: "ust the lack of logging is enough to discourage anyone".

    The desire to sell and advise XG is not enough for us, for people that come from Astaro and from people that also manage other appliances and see the big differences with this basic product.

    The Bill's post is really well done on the Email part. Email Filtering on UTM is very powerful and very popular. I have seen many UTM9 installation where only the Email part was licensed and used.

  • Hi Luk, I don't know how much free time do you have but you should PM to get in touch with the right person AlanT??? for the moderator title. I for one appreciate your knowledge and in depth analysis of not only sophos but other competing vendors and general trends in technology. You would make a great mod and your enterprise knowledge in areas like active directory integration, IPS and complicated network routing is very hard to find even when you pay money for it. You will be testing XG till v17 anyways, might as well have some fun [:D]

    Regards

    Bill

  • Thank you Bob but your answer does not fix the CAA and OTP issue. ;-)

    This is not the right place to talk about becoming a moderator or what else. When I have time I do like to share my experience and knowledges with all of you because Security and IT stuff is my passion (like all of us here).

    Without passion and background knowledges the path is very short and cannot go further. I am happy that you appreciated my knowledges here... Community is helping each other to understand product and share point of view/knowledges.

    Thank you again, Bob.

    I will keep testing XG until v17 and see if the product is an Enterprise one or not.

  • Hi Emile,

    I had the same issue in regards to Youtube working on Chrome no matter what was set. One of the fine folks on this forum (Sachin) helped me out; it turns out it is using an experimental transport protocol over UDP that google came up with called QUIC. It specifically goes over UDP port 443. If you drop traffic on that youtube will be forced back over http/s and you can filter it as normal. 

    You can try putting in that rule and see if it solves your other issues.

    You can see my question here: community.sophos.com/.../chrome-allowing-some-users-to-bypass-web-filter

    Cheers,

    Devon

  • Hi All,

    I want to give an update on Youtube and ADS.

    It's 4 months I am using decrypt and scan and since last month, Youtube ADS are appearing again. ADS category is blocked (indeed on other websites ADS are blocked) but on youtube video, they are not blocked.

    Can someone confirm it?

    Even in Sophos, make sure the Web engine is working correctly and it is updated correctly. UTM9 is much better on doing web filtering.

    An improvement of catching rate is needed!

    Thanks

  • any update for not blocked ADS on youtube video?

    Thanks

  • HI All, 

    To clear some Confusion, UTM used McAfee database for Web categorization. For XG we use our own . So to resolve this issue you may need to submit for Website reassessment. You may need to refer the KB article for instructions and should be sorted out in 3-5 Working Days . 

    http://www.sophos.com/en-us/support/knowledgebase/119440.aspx

  • Aditya,

    This is not an answer. We know that Utm 9 is using a different engine. We do not like the web filtering catching level on XG at the moment. Ads are displayed even if they are blocked. In order to submit ads for YouTube website I have to keep the log viewer opened and catch the URL when then ads comes out. Not a big deal, Aditya. Make sure to understand our request and to improve catching level. Customers pay for XG license and when web filtering is not working well, chiefs complain instantly.

  • In addition:

    UTM9 one of its strengths point is the Web Filtering. I know many customers that are not happy with other UTM web filtering module and they inserted the UTM in transparent mode between their UTM and the LAN network) in order to get a proper Web Filtering solution.

    Developing on your own the web engine can be cost saving but quality at the moment is not as like an enterprise product that is not the market from many years and does it very well. It is like Cyberoam starts to develop AV Engine and it wants to compare with Sophos which is a leader and is on the Endpoint Market from more than 20 years.

    Think about it!

  • I am all for sophos using their own categorization engine. Perhaps we can meet in the middle and give admin a choice to choose between sophos or mcafee engine just like the av engines? I fully agree with Luk that web categorization engine in XG is not as effective as UTM9. 

Reply
  • I am all for sophos using their own categorization engine. Perhaps we can meet in the middle and give admin a choice to choose between sophos or mcafee engine just like the av engines? I fully agree with Luk that web categorization engine in XG is not as effective as UTM9. 

Children
  • Good point! I think that maintaining 2 Web Filters engine and also by using McAfee they have to pay the agreement.

    At the moment XG Web Filtering has to be improved a lot and you cannot ask to customers to find out which are the URL not categorized correctly. This can happen for few URL but not for many.

    Regards

  • Nothing changed or improved?

    Still ADS on youtube and customers complain. [:@]

    Do not ask me to open a ticket for that!

    Make sure the Web Engine works as expected and at the same catch level as UTM9.

    Thanks