This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Is the reboot reasonable when change a timezone?

Hi,

I think It is definitely bug.

If I change a timezone, XG firewall will be reboot.

In my experience, any security devices including FW(or NGFW), IPS and IDS (and various vendor) are not reboot when change a timezone.

If customer’s XG firewall has an incorrect timezone, customer tries to change the timezone correctly. (if it was wrong configured by engineer when deploy a XG.)

The customer thinks that changing a timezone is very minor change. And then the customer can not expected that the XG will be reboot when change a timezone.

I was expected that this issue is fixed at V16. But V16 still has this issue.

I would like to know the plan for fixing this issue.

Does Sophos has any plans for fixing this issue?

This thread was automatically locked due to age.

Parents

0 sachingurung over 8 years ago

Hi All,

This is known and taken into consideration under NC-12235. I request you to wait until the developers fix this.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 sachingurung over 8 years ago

Hi All,

This is known and taken into consideration under NC-12235. I request you to wait until the developers fix this.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data

Is the reboot reasonable when change a timezone?

Submitted a Tech Support Case lately from the Support Portal?