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Failed to read SAA_CA.pem

EvgenyEvgeny

Hi,
please help, I can not download a certificate "Download the Client Authentication CA for the MSI package." error: "Failed to read SAA_CA.pem"
How to fix?



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    HI EvgenyEvgeny ,

    Could you please check if the Default Certificate is configured under Objects > Identity >Certificate >Authority , If it's ISO image then it would automatically be updated when activated and registered with our servers. But if a Hardware appliance you may need to configure a Default Certificate Authority. 

    Hope this would resolve your issue  

    Thanks and Regards

    Aditya Patel | Network and security Engineer.

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  • 0

    HI EvgenyEvgeny ,

    Could you please check if the Default Certificate is configured under Objects > Identity >Certificate >Authority , If it's ISO image then it would automatically be updated when activated and registered with our servers. But if a Hardware appliance you may need to configure a Default Certificate Authority. 

    Hope this would resolve your issue  

    Thanks and Regards

    Aditya Patel | Network and security Engineer.

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