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SFM not syncing with devices

Hi everybody,

I have a brand new virtual SFM with SFMOS 15.01.0 MR-2. I've already used SFM and it worked. However this installation it's having a big issue:

non of the devices are Syncing:

You can also see the next Error Log:

The SFM is behind an XG Firewall, I've already created a DNAT policy for it, that allows the traffic from the public IP that I'm registering in the devices Central Management module to the SFM, and another that MASQ with the same IP all traffic from SFM to WAN. 

The Fun part is that the XG in the same LAN is not syncing either. The next security policy log from the XG maybe usefull for the diagnose, it shows traffic when the SFM is trying to sync:

2016-09-09 09:24:24
Invalid Traffic
Denied
-
0
Port1
-
LAN IP of SFM :TCP (52618)
IP of one device :TCP(4444)
01001
2016-09-09 09:24:23
Invalid Traffic
Denied
-
0
Port1
-
LAN IP of SFM :TCP(52618)
IP of one device :TCP(4444)
01001
2016-09-09 09:24:22
Invalid Traffic
Denied
-
0
Port1
-
LAN IP of SFM :TCP(52618)
IP of one device :TCP(4444)
01001
2016-09-09 09:24:22
Invalid Traffic
Denied
-
0
Port1
-
LAN IP of SFM :TCP(52618)
IP of one device :TCP(4444)
01001
2016-09-09 09:24:22
Invalid Traffic
Denied
-
0
Port1
-
LAN IP of SFM :TCP(52618)
IP of one device :TCP(4444)
01001

Any thoughts?

Regards,



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