Can you confirm if it is allowed to use Security Heartbeat on a XG Firewall Home Edition Serial. I try to login with a Sophos Cloud account but get the following error:
2016/03/07 01:53:19 INFO hbtrust:111 main:: - REGISTER is called ...
2016/03/07 01:53:19 INFO Register.pm:52 HBtrust::Protocol::Register::_register_at_hub - Registering at HUB [https://utm.cloud.sophos.com/api/utm] to get an access code
2016/03/07 01:53:19 INFO Protocol.pm:276 HBtrust::Protocol::request_utm - HTTP::Request - GET: utm.cloud.sophos.com/.../code
2016/03/07 01:53:19 INFO Protocol.pm:328 HBtrust::Protocol::request_utm - HTTP::Request - GET: add Basic Authorization Header
2016/03/07 01:53:19 INFO Protocol.pm:346 HBtrust::Protocol::request_utm - HTTP::Request - GET: send request
2016/03/07 01:53:19 INFO Protocol.pm:376 HBtrust::Protocol::_request_send - HTTP::Request - GET: returned with error
2016/03/07 01:53:19 INFO Protocol.pm:404 HBtrust::Protocol::_request_send - HTTP::Request - GET: unknown error
2016/03/07 01:53:19 ERROR Protocol.pm:753 HBtrust::Protocol::report_status - Temporary error while accessing Sophos Cloud or Sophos Cloud indentity could not be verified.
This is an existing Cloud account with Endpoint Advanced which is also used on another XG firewall, the only difference is the Home Use Serial.
Hope you can provide me with an answer about this.
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