Installed but wont boot on Dell R210 II Bare Metal

hI

I have the same.

tried other hd clean, format ahci ide mode, reset bios etc

tried older version of xg installs fine but not able to boot.

for the fun I tried utm 9, works pefect, so my hardware seems to be ok.

I am using a cd or dvd btw

( I have already xg running but like to make and play with HA, so I bought a other peace of hardware ( Nuvo-1005S-520M )

any tips are welcom for us!

Will the new XG Firewall firmware run on my existing hardware or virtual environment?

Sophos XG Firewall runs perfectly on all Sophos SG Series hardware appliances, as well as the same Intel compatible hardware and the same virtual environments as UTM 9. XG Firewall is not currently compatible with Amazon Web Services, but we plan to add support for AWS and Azure cloud deployments soon.

why does it not work with xg and it will with the utm ?

could someone from sophos respond to this issue ?

jeroen

nice forum update btw !

still I like to hear ressponse to this issue, drivers ?

any change to fix by doning ....

thanks

Hi All,

Would you be able to try this using v16? The way that v16 installs to bare metal was adjusted slightly as there were first time boot issues with v16 on certain hardware platforms.

Here's the link to the current beta thread: https://community.sophos.com/products/xg-firewall/v16beta/f/sfos-v16-beta-feedback/79316/how-to-get-started---features-firmware-downloads-licensing

Hope v16 works better for your Dell :)

Emile

Hi Emile

I have tested this today but for me the boot issue is exacly the same.

I really like to test and get experience with HA so I bought a other peace of hardware what seems not be supported.

But my quote above say when in runs utm v9 xg will do also.

What could be the next step to troubleshoot. some bios settings or debug mode ?

it installs fine but it just cannot boot if there is nothing on the disk.

If I check the harddrive in my pc with or without a harddrive tool the drive seems empty, no partition.

thanks

Jeroen

I have the same problem on the same server Dell PowerEdge R210 II

The installation completes successfully with no errors but the system will not boot next.

I tried changing the boot mode (BIOS / UEFI) and re-install but it does not fix it

I tried changing the modes (ATA / AHCI / RAID) and re-install but it does not fix it

Could someone help us how to troubleshoot this problem?

Hi. I have the same issue.  Dell R210 II.  It's been running UTM v8 and v9 for years.  XG is non-starter for some reason.  No idea why.

I had the same issue on my R210 II.  The issue appears to have something to do with the SAS disk or the controller.  It's just a boot, the device works fine once booted.

I used the workaround in this thread to get it booting.  The short version: use Easy2boot to create a USB boot drive.  You configure the boot drive to boot from the hard drive by default.  That drive provides a bootloader, then boots XG from the hard drive like it normally would.  You have to hang a usb drive off the server, but it works perfectly once you get it setup.

Steps I used:

• Install XG on the hard drive as usual
• Create the boot drive by the instructions on the Easy2boot site
• Config the R210 BIOS to boot from USB (remove all other options as the R210 gets flakey with USB boot sometimes)
• Boot the USB and modify the options to boot the hard drive by default after a timeout
  • Don't mess with manually editing files as explained on the Easy2boot web site, the site layout and docs are pretty rough.  You can do everything needed in the menus after it's booted.
• Boot and configure XG normally

Thank you for that workaround.  Do we know when Sophos will add support for the R210 II?  

Hi. Does the latest XG 17 release allow installation and proper boot up on a Dell R210II server w/o need for this workaround?