I have XG115 Firewall I registered the device But I m unable to synchronize the license. Can any one please guide me. Im new to sophos.

IPEVISAKHAPATNAM,

make sure that your XG is able to reach internet. Configure the WAN and try to ping www.google.com from XG command line. Also the computer you are using to Manage XG must be able to surf on internet.

Your XG 115 is trying to synchronize it's license with a server looking like the following:

https://eu-prod-utm.soa.sophos.com/api/device/2/license

Path can be different dependent on your location.

Please make sure:

1. Your XG can reach Internet

2. Your XG is resolving DNS requests in a propper way:

3. All Traffic to *.sophos.com is not intercepted by SSL Inspection or any other proxy.

This should work in most cases...