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XG 15.01 Hotspot Basic / Full Configuration

Trying to get the Hotspot custom configuration working correctly on the XG for a terms of use Hotspot.    Currently I can create a hotspot setup as terms of use, set it to no customization and it will work as intended.  If I accept the terms I can then browse the internet with no issues.  

If I change the customization to basic, and upload a custom (300px x 100px) image, change the title and text & save the changes.   The hotspot will still load with all of the default information (pre-basic customization) with a broken Logo image.  If I log into advanced shell and do a find ./ -name "imagename.png" for the custom image, it cannot be found anywhere on the system.  

If I do a full customization, download the default templates, keep them default and just rename them.  Upload both the template and style.css the Hotspot will connect and on sign in redirect the page will just be blank.  Doing another find on the system for custom template / logo neither can be found. 

Exporting the full configuration and diving into Entities.xml I can find the call for <LoginPageTemplate> for the custom template, as well as the Custom <ImagesStylesheet> call for the Logo.  However when connecting with Basic / Full customization none of the changes are being made on the Hotspot login page.  

Has anyone else had any issues with Hot spot Customization?  I've tried this on two different XG105w units.  One brand new out of the box on 15.01.0 and one on 15.01.0-MR3 and experienced the same issues on both.  I've also factory defaulted both units, went through basic setup and jumped straight to Hotspot configuration after they came back up and experienced the same issue.  Tried this with (IE / Firefox / Chrome) to no avail. 



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  • Hi Adam,

    Please refer the help doc for customization and verify the configuration. Renaming the default templates are not allowed.

    Also, a Custom logo is not displayed if the Hotspot name is including a whitespace for example: "Test A". Workaround: Don't use whitespaces in Hotspot name TestA.

    Hope that helps.

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  • Hi Adam,

    Please refer the help doc for customization and verify the configuration. Renaming the default templates are not allowed.

    Also, a Custom logo is not displayed if the Hotspot name is including a whitespace for example: "Test A". Workaround: Don't use whitespaces in Hotspot name TestA.

    Hope that helps.

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