Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 27 subscribers
  • Views 6793 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Locked out of my XG230 after adding a policy

EricSoller

I mistakenly added a policy to access my FW XG230 from remote with a non HTTP setting. I wanted to be able to access port 443 and 4444

When I saved this policy I lost access to my XG230 with HTTP://

I tried putty on the serial COM4 but can't access it.

What is the backdoor access on this XG230?

Thank you

Eric



This thread was automatically locked due to age.
Parents
  • +1

    Hi,

    Take SSH to XG and go to option 4. Device console. Run "system appliance_access enable". Note: Enabling appliance access will drop all the internet traffic, hence you need to disable it later.

    After performing the above steps, try to access the appliance from Web Admin Console (HTTP or HTTPS) and change the configuration that locked your appliance. Now, go to the CLI and disable the appliance access by executing the command: system appliance_access disable. It will restore the previous configuration settings, except the changes you have made after enabling Cyberoam appliance access from  CLI.

    Cheers

Reply
  • +1

    Hi,

    Take SSH to XG and go to option 4. Device console. Run "system appliance_access enable". Note: Enabling appliance access will drop all the internet traffic, hence you need to disable it later.

    After performing the above steps, try to access the appliance from Web Admin Console (HTTP or HTTPS) and change the configuration that locked your appliance. Now, go to the CLI and disable the appliance access by executing the command: system appliance_access disable. It will restore the previous configuration settings, except the changes you have made after enabling Cyberoam appliance access from  CLI.

    Cheers

Children