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Webfilter blocks AV Update eventough URL Group for domain is allowed

Guys, can anybody help me?

I have a webfilter policy in place and it's obviously preventing my Desktop AV to update virus definitions. The webfilter looks like this:

At the very top I have placed an URL Group called AV Updates which is set to "allowed".

The URL Group containes the URL, where my Desktop shoul download AV updates: avira-update.com:

But the AV update get's blocked, I can see it "live" when enfording the AV to update new visrus signatures:

I did the same for  clamav.net (for another desktop in my LAN) and there I have no problems anymore....

It's driving me nuts..!

Any help is highly appreciated!



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  • Hi sachingurung

    I also trie dthis before... didn't work.

    Solution:

    1. found that avira update site was allowed by webfilter (of course, it was allowed it the URL caterory group)

    2. it was a *.cfg file that was blocked by application filter and I had to create an exception for this too

    It's working now :)

    But thank you for your feedback :)

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