I have been using a Sophos XG Home in a lab at home. It is running on an i3 3.4 GHz, 6 GB RAM & 60 GB SSD. After a couple of days, authentication stops working. The only way to revive it is to physically power off the box.
When I try to view the admin login (https://<ip>:4444), I am greeted with a white page & only the text "Internal Server Error" appears. If I try to log in to the VPN, it says auth is incorrect. If I try to SSH, it says authentication failure. If I try to log in using the customer portal for web filter, it says authentication failure. If I try to login from the console, it says authentication failure. I have tried to look in the logs after a reboot, but I do not know where to look. I am used to being able to access the Linux side of it & review /var/log contents.
NOTE: All network/business rules seem to continue to function, however, I cannot do anything that requires authentication.
I am running the latest as of a few days ago (MR3, I believe). I haven't rebooted it this time & cannot check for sure yet.
Thanks!
This thread was automatically locked due to age.
