Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 43 replies
  • Answers 3 answers
  • Subscribers 50 subscribers
  • Views 126254 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bad URL Categorization

LINCK

Hi Sophos

Customers of XG Firewalls are reporting a bad url clasification, for example, this sites are detected as Porn/Sexuality/Nudity in other Sophos products but the clasification in XG firewall is bad.

Support say me that "Send a URL Request" but the troubble is that these URLs are Porn.

Please check.

Regards

 

Linck Tello Flores

INNOVARE




[locked by: Sure Win at 12:59 PM (GMT -8) on 13 Feb 2018]
  • 0

    Try a general search like naked women, some sites are blocked others are not. Many complaints, but no positive action.

    I would have thought they should be using the same url check source, but apparently not?

  • 0

    Hi,

    Create a Web category containing the domain name and keyword for such uncategorized websites. Deny the category within Web Filter policy. 

    As the websites are not categorized, please post these websites here:secure2.sophos.com/.../contact-support.aspx

    Thanks 

  • 0 in reply to sachingurung

    Hi ShachinGurung

    Apparently Support don't understain the issue.

    I have 1000 or more websites and is impossible port these sites in the URL for recategorize.

    If you test these URLs in Sophos Web Appliance or with Sophos Endpoint with Web Control activated these urls are detected as Nudity, this is correct, but the URL Filter in XG Firewall is bad categorized.

    Test you in the other Sophos products and see that the categorization is correct. After test in XG Firewall and comment the results.

    Regards

    Linck Tello Flores

    INNOVARE LATAM

  • 0

    very simply, for home users to stop the kids and for work to stop the NSFW issues. 

  • 0 in reply to sachingurung

    See you one example.

    The solution don't is sent the URL to re-categorize else Sophos should be check the URL engine or database in the all XG Firewall.

    Regards

    Linck Tello Flores

    INNOVARE LATAM

  • 0 in reply to LINCK

    Hi,

    I cross verified some of the URL categorization and they are correctly categorized under Sexually explicit group. If you have a list of domain and URL(s) noted in a notepad file, create a new web filter category and import the text file. One incorrect categorization that I discovered was for the website referred in your screenshot. I have reported the incorrect categorization.

    Thanks

  • 0

    I do not believe this this to be a pure classification problem, as almost all the website are correctly categorized when I look at them in the system.


    For anyone who is encountering this problem can you please contact support.  They can help determine if this a problem with a connection to the categorization server, a problem with the block rules, or some other issue.

  • 0

    I'm testing web-filtering efficacy on an XG210 appliance at the moment and I'm alarmed how badly uncategorised and miscategorised some of the URLs are, beyond sexually explicit content. I work in education and I've created a test policy for our Wifi network and with restrictions quite a few categories e.g. marijuana, legal highs, militancy and extremism...all the sort of things one might expect and found examples such as the following very quickly:

    www.stormfront.org is categorised in the as 'blogs and forums' when it's clearly a white-supremacist site (albeit a forum!)

    www.growweedeasy.com is listed as 'General business'

    www.dutch-passion.com is listed as 'Financial Services'(!) when it's promoting growth of cannabis

    And I've yet to find a legal highs sites that actually is filtered (I'm sure there are some) but all the top hits in Google appear to be available.

    I've been comparing the categorisations with the Forcepoint solution we use on our LAN and its database is far more accurate and comprehensive.

    Also Sophos, it would be really useful to be able to recategorise sites instead of just creating rules to drop them, for the benefit of reporting. 

  • 0 in reply to ITSUITSU

    HI ITSUITSU, 

    We shall check the categorization on our  and shall post the reply.