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Supercell Games not working in a WLAN Seperate Zone.

christianelbl over 9 years ago

Hi,

Supercell Games not working in a WLAN Seperate Zone. ( IOS or Android , same Result )

No Application/Web Filter set in FW Rule. Same Result with Allow All Filter.

The Site www.speedtest.net not working without Application/WebFilter Rule. Only works with configured WebFilter .

Any Ideas ?

Regards

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0 christianelbl over 9 years ago

I need help. Have no one the same problem ?
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0 christianelbl over 9 years ago

I need help. Have no one the same problem ?
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0 christianelbl over 9 years ago in reply to christianelbl

date=2016-06-22 time=16:41:54 timezone="CEST" device_name="SFVH" device_id=C01001VTVPJWHA3 log_id=010101600001 log_type="Security Policy" log_component="Policy Rule" log_subtype="Allowed" status="Allow" priority=Information duration=134 fw_rule_id=8 policy_type=1 user_name="" user_gp="" iap=0 ips_policy_id=0 appfilter_policy_id=1 application="Clash Of Clans" application_risk=1 application_technology="Client Server" application_category="Gaming" in_interface="vxlan2.101" out_interface="Port2" src_mac=00: 0:00: 0:00: 0 src_ip=10.255.10.101 src_country_code=R1 dst_ip=54.196.18.211 dst_country_code=USA protocol="TCP" src_port=52955 dst_port=9339 sent_pkts=35 recv_pkts=53 sent_bytes=3262 recv_bytes=34598 tran_src_ip=178.178.178.178 tran_src_port=0 tran_dst_ip= tran_dst_port=0 srczonetype="LAN" srczone="WiFi" dstzonetype="WAN" dstzone="WAN" dir_disp="" connevent="Stop" connid="1842387040" vconnid="" hb_health="No Heartbeat

The IOS App loading but nothing happens.
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0 christianelbl over 9 years ago in reply to christianelbl

Anyone from SOPHOS Team ?
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0 Emile Belcourt over 9 years ago in reply to christianelbl

Hi Christian,

Please you screenshot the entire rule with it being expanded?

Emile
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0 christianelbl over 9 years ago in reply to Emile Belcourt

Hi,

thanks for you help. Screenshot attached.
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