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Bug with restoring config backup

I have backup from SFOS 15.01.0 MR-3. I also have exported config from the same machine. I am confused why there is backup section and Export config section but I assumed i need to backup both and import both so that's what I did. Machine was running on ESXI 6.0. I reformatted and reinstalled latest ESXI 6.0 and installed SFOS 15.01.0 MR-3 from ISO downloaded from sophos. I went through config wizard and got internet working again. Everything works normal at this point.

Then I went back and restored config from my backup - it caused SFOS to restart and after that I imported another backup. That did not cause SFOS to restart but I restarted it manually just to be sure backup settings were applied. 

I went back to verify that my settings were restored - it looked all good. I tried to use internet and I had very intermittent connection. CURL-ing google.com would not succeed half of the times. Some pages would load some wouldnt. I couldnt run apt-get update (it kept retrying). I went to SFOS and did reset to factory settings, went through wizard again and internet worked nice. I restored config again and internet went crazy again. 

I gave up on restoring and reconfigured firewall manually after resetting to factory settings again. 

One thing that is changed between old and new SFOS VMs is NIC MAC addresses. Since I recreated VM, ESXI would assign it random MAC address that wouldnt be same as previous one I had on old VM. Other then that, hardware is exactly the same. 



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  • Hi Luri,

    Backup section is to copy the active configuration in the backup file, alongside export config is for downloading the saved backup file. Moving on, take SSH to XG and go to option 4. System console. Type, 'show network interfaces' and check if you discover any error and dropped packets on the interfaces. 

    Thanks

Reply
  • Hi Luri,

    Backup section is to copy the active configuration in the backup file, alongside export config is for downloading the saved backup file. Moving on, take SSH to XG and go to option 4. System console. Type, 'show network interfaces' and check if you discover any error and dropped packets on the interfaces. 

    Thanks

Children
  • Hi Sachin,

    I restored just the config backup (One that gets emailed to me every week from Backup & Restore section) and it worked well. No connectivity issues.

    However once I restored tar backup from Import / Export section, I started getting connectivity issues. I went and examined if there were any dropped packets and it said 0 on both interfaces. 

    Regards,

    Iuri