Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 26 subscribers
  • Views 3133 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Email reports report false number of email/spam number

lferrara

Hi All,

I hope that other users are analyzing Daily reports with accuracy. In my case, XG says that It processed 80 emails yesterday while counting them (sent, received) I have 48 emails.

I remeber that IanMoreHouse mentioned this problem on another thread but there is not a single thread on Email reports.

If email reports wrong data, I am not sure that other data inside the reports are accurate too.

Waiting for a Sophos Official Reply....


Luk



This thread was automatically locked due to age.
  • 0

    Hi Luk,

    I have reported this issue a number of times in different forums, but as you said not this forum. In my humble opinion the problem is that every attachment is treated as a seperate mail, but is not able to identify them as attachments rather than part of a message. Each attachment does not have a header or footer to identitfy it as a message so the count is wrong.

    Ian,

    home UTM 9.x running in ESXi 6 e3-1275v2

    AP55c and AP10 (courtesy Astaro)

    Three other UTMs, SUM and SFM in hibernation

    XG 15.x MR3 in hibernation

Cookie Information Banner