This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How can I allow access to Google Drive when HTTPS scanning is on?

I've been trying to allow access to Google Drive. 

I created a Web Category and added all sites listed in https://support.google.com/a/answer/2589954?hl=en and set it to allow in the Web Filtering.

I also added it to the HTTPS Scanning Exceptions.

Google Drive can't still connect.

Please help. Thanks.



This thread was automatically locked due to age.
Parents
  • Hi,

    Go to System> Diagonostics> Log Viewer> View log for - Web Filter. Monitor the denied logs while accessing Google Drive. If you find any URL denied, please add it in the allowed Web Category in XG.

    Also, please post screenshot of the configured Web Category.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply
  • Hi,

    Go to System> Diagonostics> Log Viewer> View log for - Web Filter. Monitor the denied logs while accessing Google Drive. If you find any URL denied, please add it in the allowed Web Category in XG.

    Also, please post screenshot of the configured Web Category.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Children