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Can't delete "old" WiFi interfaces and zone interface was assigned to

ThomasMahin

Hello,

I have another problem with my interfaces...
I'm using the XG135 Appliance with the 15.01.0 MR-2 Firmware.

I'm using the Wireless-Protection with a Hotspot
For using the hotspot i created a wireless network with the "Bridge to seperate Zone" option and created the zone whereon i got an interface which is now listed under "Administration | Interfaces"
Some time after that i changed the wireless network from "Bridge to seperate zone" to "Bridge to VLAN"

The Wireless network still works fine, but now the interface the XG created is still there (listed under "Administration | Interfaces")
According to this i can't delete the created zone, because the Interface that isn't used any more is assigned to the zone

Creating a wireless network with the same name to get this deleted after isn't possible
Here i get an error, because the name already exists

All is working fine, but it's uncomely to have things listed i don't need anymore
What do i have to do to get this interface deleted?
If procurable without resetting the device ;)

Thanks
Thomas



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  • 0 in reply to sachingurung

    Hi,

     

    On my Sophos XG155W, the actual firmware is SFOS 15.01.0.

     

    I've already reset my XG115 so I'm no more stuck with this issue but you know the soltuion it'll we be good to share it on the forum.

     

    Thank you for your reply, bye

  • +3 in reply to Julien Schneider

    Hi Julien, 

    i forgot that i opened this thread, because i didn't get an answer after my last post.

    The solution for me was to contact the sophos support.
    I gave them support access to my XG an they solved it for me by manually deleting the interface from the database.

    They did this by using the advanced shell.
    I checked the shell history and found the commands they used:
    I only copy&pasted the commands they used for my problem, so use this at your own risk.

    First they checked my dhcp config:
    psql -U nobody -d corporate -c "select * from tbldhcpconf ;"

    After this checking all interfaces:
     psql -U nobody -d corporate -c "select * from tblinterface;"

    And finally delete the interface:
    psql -U nobody -d corporate -c "delete from tblinterface where interface=['InterfaceName']; "

     

    Regards, 
    Thomas

  • 0 in reply to ThomasMahin

    Hi Thomas,

    That's great that it's resolved!

    Would just like to add that any licensed Users who have a support contract must only use these commands if the Support team have directed you to use these. If you use these without Support direction then it could void your support contract.

    Emile