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Sophos stucks on Downloading

lferrara

Hi All,

since yesterday my Sophos AV is not updating anymore. From /var/tslog/up2date_av.log the last events I see are:

2016-05-07 03:46:47 PM: savapi inc update...still looping
2016-05-07 03:46:49 PM: savapi inc update...still looping
2016-05-07 03:46:51 PM: savapi inc update...still looping
2016-05-07 03:46:53 PM: savapi inc update...still looping
2016-05-07 03:46:55 PM: savapi inc update...still looping
2016-05-07 03:46:57 PM: savapi inc update...still looping
2016-05-07 03:46:59 PM: savapi inc update...still looping
2016-05-07 03:47:02 PM: savapi inc update...still looping
2016-05-07 03:47:04 PM: savapi inc update...still looping
2016-05-07 03:47:06 PM: New savapi inc udate successfully done

Clicking on "update pattern now" does not change the up2date_av.log file at all.

Anyone is experiencing this issue?

Thanks.



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Parents
  • 0

    Hi,

    this loop is so annoying :O)

    /log/u2d.log

    ARNING May 12 10:52:10 [8036]: A new update is available for savi but we are ignoring it as download for a previous update is in progress.
    Thu May 12 10:52:30 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:52:30 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:52:30 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:52:30 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:52:30 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.
    Thu May 12 10:53:30 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:53:30 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:53:30 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:53:30 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:53:30 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.
    Thu May 12 10:54:29 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:54:29 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:54:29 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:54:29 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:54:29 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.

    <Up2Date>

    <Package u2dtype="pattern">
    <File name="savi_1.00_1.0.9135_full.tar.gz.gpg">
    <location>d30ncyzaneb4q0.cloudfront.net/.../location>
    <version>1.0.9135</version>
    <size>143312047</size>
    <md5sum>54aeb288018db51804c72e918261ab98</md5sum>
    <module>savi</module>
    <cv>1.00</cv>
    <type>full</type>
    </File>
    </Package>
    </Up2Date>

    is this downloading the wrong file and that is why getting the wrong checksum ? or it is the the expected checksum wrong ? cant we just donwload the correct file and push it to update with it ?

    .....https://d30ncyzaneb4q0.cloudfront.net/savi_1.00_1.0.9135_full.tar.gz.gpg ?

    54aeb288018db51804c72e918261ab98 savi_1.00_1.0.9135_full.tar.gz.gpg

    b2d8c477b7672a5f0f2acd81af1a0815 savi_1.00_1.0.9116_fdiff20.tar.gz.gpg

    expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee

    EDIT: sry i didnt see there was page 1 for this...

    resetting the patter solved this, now it is downloading  54aeb288018db51804c72e918261ab98 savi_1.00_1.0.9135_full.tar.gz.gpg and now in cat  /content/u2d/pattern

    seems  to be expecting the correct md5

Reply
  • 0

    Hi,

    this loop is so annoying :O)

    /log/u2d.log

    ARNING May 12 10:52:10 [8036]: A new update is available for savi but we are ignoring it as download for a previous update is in progress.
    Thu May 12 10:52:30 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:52:30 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:52:30 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:52:30 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:52:30 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.
    Thu May 12 10:53:30 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:53:30 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:53:30 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:53:30 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:53:30 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.
    Thu May 12 10:54:29 2016 Download completed for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:54:29 2016 Validate file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg failed, md5sum = b2d8c477b7672a5f0f2acd81af1a0815, expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee
    Thu May 12 10:54:29 2016 Deleting file /sdisk/u2d/downloads/savi_1.00_1.0.9116_fdiff20.tar.gz.gpg
    Thu May 12 10:54:29 2016 Download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg was interrupted/did not complete.
    Thu May 12 10:54:29 2016 Retrying/Resuming download for file savi_1.00_1.0.9116_fdiff20.tar.gz.gpg. Try = 1.

    <Up2Date>

    <Package u2dtype="pattern">
    <File name="savi_1.00_1.0.9135_full.tar.gz.gpg">
    <location>d30ncyzaneb4q0.cloudfront.net/.../location>
    <version>1.0.9135</version>
    <size>143312047</size>
    <md5sum>54aeb288018db51804c72e918261ab98</md5sum>
    <module>savi</module>
    <cv>1.00</cv>
    <type>full</type>
    </File>
    </Package>
    </Up2Date>

    is this downloading the wrong file and that is why getting the wrong checksum ? or it is the the expected checksum wrong ? cant we just donwload the correct file and push it to update with it ?

    .....https://d30ncyzaneb4q0.cloudfront.net/savi_1.00_1.0.9135_full.tar.gz.gpg ?

    54aeb288018db51804c72e918261ab98 savi_1.00_1.0.9135_full.tar.gz.gpg

    b2d8c477b7672a5f0f2acd81af1a0815 savi_1.00_1.0.9116_fdiff20.tar.gz.gpg

    expecting md5sum = 9bcd1647d5a6e7a5cf759508c6c50cee

    EDIT: sry i didnt see there was page 1 for this...

    resetting the patter solved this, now it is downloading  54aeb288018db51804c72e918261ab98 savi_1.00_1.0.9135_full.tar.gz.gpg and now in cat  /content/u2d/pattern

    seems  to be expecting the correct md5

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