Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Battle.net Client Can't Download Updates

Hi.  My battle.net client (Blizzard games like WoW, StarCraft, etc...) cannot update if HTTP scanning is turned on.  It works if I disable HTTP scanning in the web filter. I do not have HTTPS scanning turned on.  I have tried bypassing these sites from  getting scanned and it still does not work.  Here's a great list of regex exceptions from UTM 9 that don't seem to work with XG Firewall. 

https://community.sophos.com/products/unified-threat-management/f/55/p/45070/161552



This thread was automatically locked due to age.
Parents Reply
  • Though the section heading is "HTTP Scanning Rules" in reality it is "anything that goes through the web proxy" which includes HTTP, HTTPS, and FTP-over-HTTP.

    For most people, if they want to turn off the virus scanner for domain.com they want to turn it off for both http and https access to domain.com therefore the convention is to use that notation.

    If you wanted to turn off the virus scanner for http access and leave it on for https access then you would not include s?.

Children
  • Well, then maybe the section names should be changed to: "Proxy scanning rules" and "HTTPS bypass rules". Especially when we have a section named "HTTP/HTTPS Configurations" just above.

    The name "HTTP Scanning Rules" may be misleading in this context. As i was thinking it is only for HTTP traffic and nothing else.

    Let me put this straight: To bypass scanning of some SSL secured sites I MUST put the domain into "HTTP Scanning Rules" as regexp and then into a category in "HTTPS Scanning Rules".


    Is it correct ?

  • In v2 this configuration screen will be rewritten.  I don't know what the UI will look like but it will probably be closer to the way the UTM does exceptions.

    There are two different bypasses involved.

    To stop the man-in-the-middle decryption of SSL traffic in an HTTPS connection then you must use the HTTPS Scanning Rules.  If in the firewall rule you have "HTTPS scanning" turned off this option will make no difference.

    To stop the AV scanning of HTTP traffic or the AV scanning of HTTPS traffic that has been decrypted then put it in the HTTP Scanning Rules,  I don't know the full details but it might turn off some other scanning in addition to AV (eg I don't know if it would also skip category blocks).

    If you have turned of the decryption of SSL traffic (HTTPS scanning rules) then there is no decrypted traffic to send to the AV scanner and the HTTP Scanning Rules makes no difference.  So in theory if you are having HTTPS / SSL problems you only need to put it in the HTTPS rules.  Though if that still does work you throw theory out and try putting it in both.  :)