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SFM Content Distribution

I have a SFM and 2 XG devices that it currently manages. I changed the default port of 80 to something custom for Content distribution. I've made sure that the port is correct in the XG itself. The SFM sees the 2 devices and reports back as being synced. The issue however is for the 2 weeks that SFM has been managing them, with the default time of auto-updates every 2 hours on the SFM and XG to pull from SFM, there hadn't been any updates to the XG. According to this article - https://www.sophos.com/en-us/support/knowledgebase/123077.aspx - there should be a setting i enable on the SFM to enable “Any Device that has this Central Console configured as an Update Server” within central management. Where do I find said setting?

Also once I disabled the content from central management on the XG, they were able to pull down and apply the updates. Also the appropriate firewall rules are in place for the custom ports to work, so I'm not sure what I'm missing. 



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  • Hi Tyler,

    Your configuration is correct in SFM and XG for any device that has SFM configured as an Update Server.

    Currently XG  patterns does not get update through SFM and reference bug id is NCCC-2988.Issue will be resolved in future release of SFM.

    Ravi

  • Any update to when this will be resolved? You have released MR1 for SFM, but this bug is not listed as being fixed and even after upgrading.

  • Hi Tyler,

    Issue has been resolved on up2date server. Kindly try to update XG patterns through SFM and check the status.

    Ravi

  • SFM is on MR1 and the XGs are on MR2, but when they are set for content distribution from the SFM, the updates do not get applied, even though the SFM displays the latest version, the XG displays the versions that were installed before I turned back on Content Distribution. XG is set to check every hour and the SFM every 2 hours. When i disable Content Distribution, updates are applied on the XG without issue. 

  • Hi Tyler,

    Please check Content distribution port value in SFM and XG are same or not? if its value differ than need to change it to same in both SF and SFM.

    SFM Path to configure Content Distribution port : System Management > System Settings > Administration > Settings

    XG Path to configure Content Distribution port : System > Administration > Central Management

    Ravi

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  • Hi Tyler,

    Please check Content distribution port value in SFM and XG are same or not? if its value differ than need to change it to same in both SF and SFM.

    SFM Path to configure Content Distribution port : System Management > System Settings > Administration > Settings

    XG Path to configure Content Distribution port : System > Administration > Central Management

    Ravi

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