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WebFTPProxy and WebProxy stopped at two different customer sites. Cannot get them to restart. Any suggestions on how to troubleshoot and or fix this problem?

CharlesHammett1

The title says it all. I have both the WebFTPProxy and WebProxy stopped at two different customer sites. Cannot get them to restart. Any suggestions on how to troubleshoot and or fix this problem? Called support its been over a week with no repair. Had to turn off all interception to get the client working again. 

Both firewalls are running (SFOS 15.01.0)

Thanks for any help. 



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    Hi CharlesHammett1,

    Did you end up getting this issue sorted?

    I was having the same issue on my XG appliance running in VMWare on firmware SFOS 16.01.0
    I managed to stop the issue by changing the network adapters from VMXNET3  to E1000.

    Hope this helps you or someone else in the future.

    Thought I had it sorted but turns out under a little more load it broke again.

    Brad

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  • 0

    Hi CharlesHammett1,

    Did you end up getting this issue sorted?

    I was having the same issue on my XG appliance running in VMWare on firmware SFOS 16.01.0
    I managed to stop the issue by changing the network adapters from VMXNET3  to E1000.

    Hope this helps you or someone else in the future.

    Thought I had it sorted but turns out under a little more load it broke again.

    Brad

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