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Unable to Categorize

DiegoLópez Rubio

Content Filter has been unable to categorize my web traffic.  When I do a test URL lookup, the category is Uncategorized and the description is now "Unable to Categorize". Restart has not solved the problem

Anyone know how to fix it and show me the categories of websites?



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    I'm experiencing exactly the same issue on a brand new installation running SFOS 15.01.0 MR-2. Most URLs are reported as uncategorized but a few (like google.com) do show up with categories. My XG has a public IP on the WAN interface and is able to ping sophos.com so I think Internet connectivity should be great.

    I eventually rebooted the box and that seems to have fixed the issue.

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    I'm experiencing exactly the same issue on a brand new installation running SFOS 15.01.0 MR-2. Most URLs are reported as uncategorized but a few (like google.com) do show up with categories. My XG has a public IP on the WAN interface and is able to ping sophos.com so I think Internet connectivity should be great.

    I eventually rebooted the box and that seems to have fixed the issue.

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