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Sophos 85w unresponsive after wizard setup.

Luide la Parra

Sophos 85w unresponsive at setup. I ran the setup wizard and after gateway configuration it told me the admin portal was available at https://null:4444. I can't get an IP Address assigned to my computer by connecting to any of the ports on the back of the Sophos 85w. When I manually assign the 172.16.16.2 the admin panel is still unresponsive. I have no idea where to go for help and there is no information on how to perform a factory reset. Can anyone provide any insight or have any suggestions? I am ready to just return the unit and move on.



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    Vilic thank you for the suggestion. I think you mistook the 85w for the Sophos OS on a headless machine. I ended up buying a usb to serial adapter and using the supplied cable to reset the device to factory settings from the CLI. Now I have to figure out how to setup the unit. :) Can anyone point me to a good tutorial?
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    Vilic thank you for the suggestion. I think you mistook the 85w for the Sophos OS on a headless machine. I ended up buying a usb to serial adapter and using the supplied cable to reset the device to factory settings from the CLI. Now I have to figure out how to setup the unit. :) Can anyone point me to a good tutorial?
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