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Active / Backup gateway status

Slawski

I have defined WWAN backup gateway (it is set as backup in System > Network > WAN Link Manager).

It is reported as down when not in use and that's fine but why connection status on the dashboard is reported as "Warning" (orange color) when the primary gateway is up and secondary gateway (3G Modem) has been brought down by SFOS ???

It should set warning state only if Active gateway goes down, right ?



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  • Generally, in SFOS when a WAN gateway is set as Backup it does not mean that we cannot pass any traffic until the primary is down. You can still create firewall policies outbound to the backup gateway creating a policy based routing. Example any traffic going to my Data Centers for backups should use the Backup gateway so it would not interfere with the traffic on my active. Another use case would be VPN I can still have all my remote offices terminate Site to Site VPN on my secondary gateway. So it's important to show it on the dashboard.

    in WWAN case they will most probably remain idle because they often have limited Capping from the ISP in terms of Data. So your request would be valid for only WWAN there needs to be a change in dashboard notifications just for WWAN.

  • in reply to Kranthi
    In my case the WWAN connection has been **automatically** brought down after primary gateway recovered.

    I think dashboard widget should not take into account interfaces that has been disabled or shut down by WAN manager. The current behavior is misleading as it shows warning state for perfectly normal situation.
  • in reply to Slawski

    MR-3 came-out - and dashboard bug is still there. The failover mechanism works fine but dashboard insists on marking the gateway brought down automatically as "failed". It is really annoying. Could someone with service contract file this as a bug ? I'm using Home Edition - so I can't.

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  • in reply to Slawski

    MR-3 came-out - and dashboard bug is still there. The failover mechanism works fine but dashboard insists on marking the gateway brought down automatically as "failed". It is really annoying. Could someone with service contract file this as a bug ? I'm using Home Edition - so I can't.

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