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Unable to generate csr for SSL VPN

Arjan deJongste

Hello,

Just updated a new cyberoam ING25 straight out of the box to Sophos OS, It was a clean upgrade nothing was configured yet before the upgrade.

I'am unable to create a CSR request to get a public certificate, when filling in the requested forms and clicking on save it spins for 2 seconds and then the "spinner" disappears.

It won't show the CSR request under certificates, also the option to generate a self signed certificate is greyed out. 

I also have a Cyberoam ING50 upgraded to Sophos OS, on this one I was successful in creating the CSR and getting a public certificate and it works just fine, Tried Internet Explorer 11 & 10 and Firefox to see if this was the problem, but both webbrowsers respond the same.



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  • 0
    Try generating CSR from command line. Use any Linux/OS X/Windows with OpenSSL suite installed to issue the following command:

    openssl req -newkey rsa:2048 -nodes -subj "/CN=hostname.domain.tld" -keyout hostname.key -out hostname.req

    Remove "-nodes" if you want your private key to be encrypted on disk.

    Request public certificate from public CA and then combine certificate with the key:

    openssl pkcs12 -export -in hostname.crt -inkey hostname.key -out hostname.p12 -name "Friendly Name"

    Then you can upload P12 file to XG Appliance.

    Regards,
    Slawek

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  • 0
    Try generating CSR from command line. Use any Linux/OS X/Windows with OpenSSL suite installed to issue the following command:

    openssl req -newkey rsa:2048 -nodes -subj "/CN=hostname.domain.tld" -keyout hostname.key -out hostname.req

    Remove "-nodes" if you want your private key to be encrypted on disk.

    Request public certificate from public CA and then combine certificate with the key:

    openssl pkcs12 -export -in hostname.crt -inkey hostname.key -out hostname.p12 -name "Friendly Name"

    Then you can upload P12 file to XG Appliance.

    Regards,
    Slawek

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