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Unable to install XG Firewall on Dell R210 II "appliance not detected"

I am trying to install the software version of XG Firewall on the Dell R210 II E3-1260L 16GB RAM but receive the error "appliance not detected". Is anyone else having this issue or any workarounds that could help get the Firewall installed? 



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  • I was successful with installing XG Firewall as a XenServer 6.5 VM on my Dell R210 II E3-1240, but I did not try baremetal.
  • I have a UTM 9.3 HA pair running on VMWare & I can install UTM 9.3 on the R210 physical device no problem. I have no doubt that the XG Firewall will install and work in a virtual environment. I don't want this particular firewall virtualized I need it to run on physical hardware.

    Can anyone from Sophos Staff comment on what the error "appliance not detected" means when attempting to install the software version on physical hardware?
  • Just a shot in the dark, but did you download the appliance image by mistake?  From an earlier post, in which the OP was getting an error  "No Appliance hardware has been detected",

    https://community.sophos.com/products/xg-firewall/f/46/t/73715

    Scott Klassen wrote the following:

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    Scott_Klassen

    Replied: 3 Jan 2016 3:13 AM 0

    Also possible he downloaded the wrong ISO, the one for appliances and not the one for software install.

    Is the ISO named SW-SFOS_15.01.0-376.iso or HW-SFOS_15.01.0-376.iso? The first one is the one you want, the second is only for Sophos branded appliances.
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    ACE v8/SCA v9.3

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  • Nope as a sanity check I tried installing the HW iso after the software iso failed with the above error. I got the normal this product can only be installed on blah blah blah hardware models...
  • Same Problem here... Appliance not detected

    Motherboard: Thin Mini-ITX ASUS Q87T

    NICS: Intel I217LM / Realtek 8111G

    CPU: Intel Pentium G3240

    Any ideas???