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I think I want to cry

MartyGworek

What is this? What has happened to such a great product? 

Setup was horrible. It used to be so simple, setup basic networking during install. Once I finally got in after having to change my network around, I still haven't figured out how to setup a simple nat.

I work for a tech company that I used to throw your name out in our meetings all the time on how we should be doing things.

I thought esets new version was a pain. 



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  • 0
    Hi,
    if you come from UTM background you consider this product still in beta and very good for home use. If you come from a cyberoam background you think this is an excellent release.
    So much is still broken or not finished and as a security product it is not up to any corporate standard. Sophos might be selling this product as the way of the future firewall security, but this version is just ruining their reputation which they will have a very hard time recovering from. I do realise that these forums are a for user to user support, but the occasional visit by somebody who knows what is being fixed and when would help improve user/customer confidence.
  • 0 in reply to IanMorehouse

    Completely understand your frustration. I have been on the "beta" for several months now and your going to find a lot of really simple basic things that you just can't do. Certain things you just can't rename after you create i.e. Traffic shaping policies, Network Interfaces. Static IP Mappings for Hosts went from really easy with the unified host view to totally separated. Right now I have a host that I want to put a static IP mapping for on two networks and the interface tells me i can't put it on the second DHCP network scope cause the MAC is already assigned to the other completely different network scope. And what the heck did they do to logging? bring back the old way. Trying to open and troubleshoot what an issue is through the new log interface is a nightmare? It's a constant scrolling adventure left/right if you don't have a high resolution monitor. I haven't even found a spot where you can actually easily search through all the logs easily. The more I use it the more I dislike it in fact I am actually going to switch back to pfsense or some other open source product very soon. Honestly I am not even sure why this was released as so called "beta" it's missing so much basic stuff that the Sophos UTM customer needs that who would actually deploy this even in a home network? It's more like Alpha software. They are a long way from actual deployment into production company networks.

    Good luck in your testing.

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  • 0 in reply to IanMorehouse

    Completely understand your frustration. I have been on the "beta" for several months now and your going to find a lot of really simple basic things that you just can't do. Certain things you just can't rename after you create i.e. Traffic shaping policies, Network Interfaces. Static IP Mappings for Hosts went from really easy with the unified host view to totally separated. Right now I have a host that I want to put a static IP mapping for on two networks and the interface tells me i can't put it on the second DHCP network scope cause the MAC is already assigned to the other completely different network scope. And what the heck did they do to logging? bring back the old way. Trying to open and troubleshoot what an issue is through the new log interface is a nightmare? It's a constant scrolling adventure left/right if you don't have a high resolution monitor. I haven't even found a spot where you can actually easily search through all the logs easily. The more I use it the more I dislike it in fact I am actually going to switch back to pfsense or some other open source product very soon. Honestly I am not even sure why this was released as so called "beta" it's missing so much basic stuff that the Sophos UTM customer needs that who would actually deploy this even in a home network? It's more like Alpha software. They are a long way from actual deployment into production company networks.

    Good luck in your testing.

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