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Streaming Services Blocked

StephenBurton

"Reopening" this thread since it is a ongoing issue. As others have already experienced, I'm running into the same streaming issues. Netflix, PluralSite, and other streaming services won't work on AppleTV, Wii, Samsung Smart TVs, Apple iPad, and Apple iPhones but does through a web browser. Also, audio streams won't stream properly (constantly restart) and PlayStation updates won't download properly (get 175% download messages before throwing an error).  Lastly, I cannot login to some banking websites and have difficulties with content downloading on other reputable sites.

So, as others have, I created a profile which filters based off of MAC address and has malware scanning and web scanning is turned off - so essentially everything that you want in a modern security appliance turned off. Most of the systems began to work, but Netflix on the Wii still does not work (streams get to 100% but never start. I also tried the Netflix filters used on the UTM but as other have experience this does not work on the XG).

Also as others have experienced, no useful log files are created as to what it getting blocked, either Malware or web filtering of any type kills any stream (even simple filters such as blocking webmail will kill a stream - seems to be a issue with the scan engine itself and nothing to do with the content.) 

Obviously this is a serious issue that needs to be addressed as I can purchase a $50 firewall from Walmart that will work better than the XG currently is. Don't get me wrong, I'm a Sophos fan, but this has been an ongoing problem for way too long. What's the plan for this to be fixed? My definition of "fixed" is the ability to have malware scanning and web filtering enabled on devices that stream content. It needs to work this way because a large number of devices stream content and disabling malware scanning and/or web filtering is not on option. 

Has anyone else had better luck with streaming content on the XG with security enabled? I'd like to move back to the UTM firewall, however streaming doesn't work that well on that platform either. 



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  • 0
    I think you are mistaken if you think your $50 box is scanning your streaming video. To scan a continuous scan is not really possible as there is no start and no end as well usually doesn't contain executable code. If you want to scan streaming stuff you would have to download it, store it and then scan it, then view it. What size chunks of video do you want to handle, very jittery.
  • 0 in reply to IanMorehouse
    The point I was making is that a $50 firewall handles streaming content better than the XG in it's current state. The XG should be able to handle any streaming content without needing to shut down malware of web filtering capabilities. Also, it should handle it without needing to add exceptions. There are other major firewall vendors that handle streaming data just fine without needing to create special rules or turn off security engines in order for that type of data to flow. Also, because the XG forces you to turn off any "next gen" capabilities in order to stream data, it's no better than a standard $50 firewall.
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  • 0 in reply to IanMorehouse
    The point I was making is that a $50 firewall handles streaming content better than the XG in it's current state. The XG should be able to handle any streaming content without needing to shut down malware of web filtering capabilities. Also, it should handle it without needing to add exceptions. There are other major firewall vendors that handle streaming data just fine without needing to create special rules or turn off security engines in order for that type of data to flow. Also, because the XG forces you to turn off any "next gen" capabilities in order to stream data, it's no better than a standard $50 firewall.
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