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[BUGs] Import/Export & Backup/Restore

Just wanted to share my experience on migration from Beta trial license (which expired yesterday) to the new NFR license (or home in someone else case).
Device used was my office UTM120 hardware appliance using software XG version. Just in case, I saved both Export config and Backup files before re-imaging.

Conclusions:
1. Export/Import procedure doesn't work, ended with error message. Tried it multiple times.
2. Backup/Restore worked with this limitations noticed so far:
- admin password was not restored, I had to login with the default one.
- DDNS with Sophos broked with message "DDNS update for host ***.myfirewall.co was Failed". Surprisingly, serial number was not reverted, so I was able to register this device as new on MySophos portal. I had to change DDNS name to something else.
3. It looks like that device serial number and appropriate license keys are not included in Backup file. Imagine that surprise in production environment where you would expect that re-imaging and backup/restore procedure could be finished in 15 minutes...;)



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  • Its surprising to see the basic functionalities that made it past QA in this initial release. Also interesting is the fact that due to limited engagement by sophos, the quality of beta testing suffered too. I created multiple vms during beta but the configuration was such a mess that I never tried to import any of my configs.
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  • Its surprising to see the basic functionalities that made it past QA in this initial release. Also interesting is the fact that due to limited engagement by sophos, the quality of beta testing suffered too. I created multiple vms during beta but the configuration was such a mess that I never tried to import any of my configs.
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