Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 57 replies
  • Answers 2 answers
  • Subscribers 39 subscribers
  • Views 205718 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Avira up2date error: Is there any solution?

dempie

Hi,

since yesterday my XG-Firewall cannot download the pattern files for the AVIRA virus scanner any more. This is what I read from 'Log Viewer' under 'View Log for Admin':

2015-12-29 11:17:30 Up2Date FAILED - Failed to download file avira_1.00_1.0.12965_full.tar.gz.gpg 18030
2015-12-29 11:16:31 Up2Date FAILED - Failed to download file savi_1.00_1.0.8492_full.tar.gz.gpg 18030

This process repeats every 30 seconds and is wasting all of my Internet bandwidth, as the download starts, but cannot be finished successfully.

I disbled 'Auto Update' from System>Administration>Updates'. Nevertheless, the XG Firewall doesn't stop downloading these files.

Is there any solution?

Thanks for your help.

Best Regards



This thread was automatically locked due to age.
Parents
  • 0

    I have the same issue.

    After got the new V17 appliance, and install the V16.05.8 MR-8 firmware, the issue happened...

    I have tried to modify the "/content/u2d/pattern" & "/var/savapi" and update XG pattern.

    But both of them didn't work.

    The firewall is online and  for service already, so I can restore to the V17 firmware...

     

    I open a case, and support team help me to resolve the issue.

    But support team can not share steps to resolve this issue,

    reason is there is a patch available for this issue and only development team have all details about it.

    It so sad...

     

    Shunze

Reply
  • 0

    I have the same issue.

    After got the new V17 appliance, and install the V16.05.8 MR-8 firmware, the issue happened...

    I have tried to modify the "/content/u2d/pattern" & "/var/savapi" and update XG pattern.

    But both of them didn't work.

    The firewall is online and  for service already, so I can restore to the V17 firmware...

     

    I open a case, and support team help me to resolve the issue.

    But support team can not share steps to resolve this issue,

    reason is there is a patch available for this issue and only development team have all details about it.

    It so sad...

     

    Shunze

Children
No Data