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Avira up2date error: Is there any solution?

dempie

Hi,

since yesterday my XG-Firewall cannot download the pattern files for the AVIRA virus scanner any more. This is what I read from 'Log Viewer' under 'View Log for Admin':

2015-12-29 11:17:30 Up2Date FAILED - Failed to download file avira_1.00_1.0.12965_full.tar.gz.gpg 18030
2015-12-29 11:16:31 Up2Date FAILED - Failed to download file savi_1.00_1.0.8492_full.tar.gz.gpg 18030

This process repeats every 30 seconds and is wasting all of my Internet bandwidth, as the download starts, but cannot be finished successfully.

I disbled 'Auto Update' from System>Administration>Updates'. Nevertheless, the XG Firewall doesn't stop downloading these files.

Is there any solution?

Thanks for your help.

Best Regards



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  • 0
    Same here. It seems there is no way to control traffic coming from the firewall itself. Furthermore the GUI option for disabling 'Auto Update' does not work as expected.

    So the only way I found to see what's going wrong was by using the 'Packet Capture' feature of the firewall. It showed up traffic coming from the outgoing interface of the firewall to some IP addresses in network 54.240.162.0/24 with no corrsponding traffic coming from inside of my network.

    I blocked this network on my outer DSL-router. This stopped the traffic.

    The drawback: Some Amazon services are not accessible any more as the Avira pattern downloads are downloaded from the Amazon cloud.
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  • 0
    Same here. It seems there is no way to control traffic coming from the firewall itself. Furthermore the GUI option for disabling 'Auto Update' does not work as expected.

    So the only way I found to see what's going wrong was by using the 'Packet Capture' feature of the firewall. It showed up traffic coming from the outgoing interface of the firewall to some IP addresses in network 54.240.162.0/24 with no corrsponding traffic coming from inside of my network.

    I blocked this network on my outer DSL-router. This stopped the traffic.

    The drawback: Some Amazon services are not accessible any more as the Avira pattern downloads are downloaded from the Amazon cloud.
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