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XG210 default username and password is not working and neither is HTTP?

CaineLai

I have a brand new out of the box XG210 appliance that I am trying to setup, but the default connection information does not work.

First attempt was to connect to http://172.16.16.16 which failed.  So I tried https://172.16.16.16 which worked, even though there is no mention of using HTTPS in the documentation.

I enter admin/admin for login details and get "Login Failed".

Does anyone have any clue what the default login information is for a brand new XG210 appliance?



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    Hi CaineLai,

    All XG Firewall products, by default, SHOULD have the same login at the start, which you've already mentioned: admin/admin.

    It might be that the product was damaged or there was an error with this particular device.

    Please contact customer care at 1-888-767-4679 OR at customercare@sophos.com. They'll help you out!

    Sorry for the inconvenience!

    Cheers,

    DJ Kim

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  • 0

    Hi CaineLai,

    All XG Firewall products, by default, SHOULD have the same login at the start, which you've already mentioned: admin/admin.

    It might be that the product was damaged or there was an error with this particular device.

    Please contact customer care at 1-888-767-4679 OR at customercare@sophos.com. They'll help you out!

    Sorry for the inconvenience!

    Cheers,

    DJ Kim

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