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I really want to like this product, but...

If I'd purchased this for deployment in my place of work, then I'd be looking for a refund.

1) The webfilter issues are a show stopper. I wanted to use the webfilter to enable malware/antivirus scanning on the gateway. As soon as I enable the webfilter, then Youtube, Netflix, and the kids Amazon Fire TV boxes are all rendered useless. This has been posted about several times, and there is no response.

2) My connections shows interface status up, gateway down, but it's not down. I've tried with a straight and also a crossover cable - no difference. It's working so why is it saying it is down? Must be a bug.

3) How on earth do you get the performance indicator to stay green? I'm running it on ESXi 6 and have given the box 2 cores (and even tried 4) and 6Gb of RAM. Still it's flagging performance as orange.

4) Can't get email notifications to work using my normal Microsoft Exchange hosted server. Notifications from other applications BEHIND the Sophos XG firewall work, so why don't they work from Sophos itself?

5) Support is pretty much non-existent. It just seems to consist of users helping users, and at the moment it's like the blind leading the blind - none of us can figure the product out properly and most of us are not exactly networking novices. That should be telling you something about your product.

Rant over.



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  • Reading this post ... Many, if not most, of these issues remains.  For example, WEB filters still jams major WEB sites.  Like Microsoft Updates, Major Chrome Updates, and et.c.  Also, there is a lot of people that used to post often that are now silent ...

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  • Reading this post ... Many, if not most, of these issues remains.  For example, WEB filters still jams major WEB sites.  Like Microsoft Updates, Major Chrome Updates, and et.c.  Also, there is a lot of people that used to post often that are now silent ...

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