Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 18 replies
  • Answers 4 answers
  • Subscribers 33 subscribers
  • Views 83102 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Anyone successfully running Crashplan backups through an XG?

PeterNikolaidis

Greetings!


I recently replaced a UTM 120 with an XG 125. Crashplan Pro (usually running on ports 443 and 4242) hasn't worked since. Taking the XG out of the loop allows communication, so it's definitely something with the new unit's config, but even if I allow all traffic out and disable HTTP/HTTPS scanning, it won't communicate. Any suggestions?

Thanks,

Peter



This thread was automatically locked due to age.
Parents
  • 0

    This would be the same issue as on the Cyberoams I would guess. You need to make sure you don't have "Deny Unknown Protocol" enabled in the HTTP/HTTPS Configurations of the Web Content Filter.

    EDIT: Just tested and this has no effect, as stated above you need to create a firewall policy that uniquely identifies the CrashPlan traffic and then specifically has the web filter policy set to None. Allow All doesn't work, it has to be set to None.

Reply
  • 0

    This would be the same issue as on the Cyberoams I would guess. You need to make sure you don't have "Deny Unknown Protocol" enabled in the HTTP/HTTPS Configurations of the Web Content Filter.

    EDIT: Just tested and this has no effect, as stated above you need to create a firewall policy that uniquely identifies the CrashPlan traffic and then specifically has the web filter policy set to None. Allow All doesn't work, it has to be set to None.

Children
No Data